SHIPPING TIMES

Items are generally shipped within 72 hours of payment, most on the next business day. While delivery times may vary, shipments to the U.S arrive in 4-6 business days, while International shipments usually arrive in 1-2 weeks.

RETURNS AND REFUNDS

If for any reason you are not completely satisfied with your purchase or just need assistance, please contact us via this website and let us know. We are dedicated to your satisfaction.

All our products come with a money-back guarantee. If you are unhappy with the product, simply return it to us, at the address we provide, and we will issue a full refund of your payment. Please note -- Postage and Handling Fees are not refundable.

If your product arrives damaged or defective, contact us, and we will fix the problem, or have it replaced immediately.

PRIVACY STATEMENT

This privacy statement discloses the privacy practices for Pamper Yourself. If you have questions or concerns regarding this statement, you should contact customer service.

Pamper Yourself will not sell, lease, rent, or otherwise share your email address to others, except as required to process your orders.

At Pamper Yourself, we are committed to protecting your privacy.

We use the information we collect about you in order to process orders, and to provide a more personalized shopping experience.

What information do we collect & How do we use it?

When you order, we need to know your name, e-mail address, mailing address, telephone number, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. You can be assured that you will not receive any e-mails from us other than matters related to your order.

How does Pamper Yourself protect customer information?

When you place orders or access your account information, we use an encrypted, 128 bit, secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. In order for someone to access the data internally they must provide a security key and password, in addition to the user id#. This information is restricted to authorized personnel.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the storage of items in your shopping cart between visits and to track which pages are getting more page views to assist us in our marketing strategies. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.

Will Pamper Yourself disclose the information it collects to outside parties?

Pamper Yourself does not sell, trade, or rent your personal information to others. Pamper Yourself may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Pamper Yourself, our users, or others.

External Links on Our Site

This web site contains links to other web sites. Please note that when you click on one of these links, you are ’clicking’ to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Pamper Yourself convenient and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by Pamper Yourself. We value your privacy and wish to keep your information secure.

Pamper Yourself welcomes your questions and comments about privacy via email.

CONDITIONS OF USE

Pamper Yourself provides their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit Pamper Yourself or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pamper Yourself or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Pamper Yourself and protected by U.S. and international copyright laws. The software application provider and author for "osCommerce", is used under the GNU GENERAL PUBLIC LICENSE and all original authorship and credit for osCommerce remains the intellectual rights of www.oscommerce.com.

LICENSE AND SITE ACCESS

Pamper Yourself grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pamper Yourself . This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pamper Yourself . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pamper Yourself and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Pamper Yourself name or trademarks without the express written consent of Pamper Yourself . Any unauthorized use terminates the permission or license granted by Pamper Yourself . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Pamper Yourself so long as the link does not portray Pamper Yourself , its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Pamper Yourself logo or other proprietary graphic or trademark as part of the link without express written permission.

APPLICABLE LAW

By visiting Pamper Yourself , you agree that the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Pamper Yourself or its associates.

DISPUTES

Any dispute relating in any way to your visit to Pamper Yourself or to products you purchase through Pamper Yourself shall be submitted to confidential arbitration in Maryland, except that, to the extent you have in any manner violated or threatened to violate Pamper Yourself intellectual property rights, Pamper Yourself may seek injunctive or other appropriate relief in any state or federal court in the state of Maryland, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Pamper Yourself . We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu.